A law firm tried to sue a student over a bad Yelp review. The judge wasn’t having it.
Getting hit by a drunk driver was just the beginning of Lan Cai’s problems.
The 20-year-old nursing student and waitress was driving home this past summer when she was involved in a car crash in Houston that broke two bones in her lower back, according to the Houston Press. With the inevitable onslaught of insurance claims and settlements over damages, Cai hired the Tuan A. Khuu law firm to represent her.
Not long after, Cai fired her lawyer, Keith Nguyen. In reviews and posts to Yelp, Facebook and Google, Cai said the firm was “pushy” at first and then stopped responding to her calls and emails. Eventually, when she decided to hire a different lawyer, they still delayed in responding to her. Cai told KPRC that the firm’s representatives also entered her bedroom while she was still in her underwear and claimed not to know where her car was after the accident.
“After 3 days, they didn't tell me anything about the doctor I needed to go to,” Cai wrote on Facebook. “I was in a lot of pain. Not only that, they didn't know where the hell my car was! And they came to my house and into my room to talk to me when I was sleeping in my underwear. Seriously, it's super unprofessional! ... I came in to the office to meet with my previous attorney, but he literally ran off.”
After she posted her reviews, however, Nguyen emailed her.
“He emailed me, and said, 'I saw what you wrote on social media and I need you to remove it right now,'" Cai told KPRC.
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